Privacy policy
House Governance
FEROBRILL handles personal information with clarity, appropriate care and respect.
Last Updated │ August 14, 2026
Privacy Standard
About This Policy
FEROBRILL operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”).
FEROBRILL is powered by Shopify. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of personal information.
By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described herein.
Document Register
Policy Contents
Information Standard
Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you or another person.
Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you. Depending on your interaction with the Services, we may collect or process the following categories:
Contact Details
Name, address, billing address, shipping address, phone number and email address.
Financial Information
Payment-card and financial-account information, transaction details, form of payment, payment confirmation and related payment details.
Account Information
Username, password, security questions, preferences and settings.
Transaction Information
Items you view, place in your cart, add to a wishlist, purchase, return, exchange or cancel, together with previous transactions.
Communications With Us
Information included in communications with FEROBRILL, including customer-support inquiries.
Device Information
Information about your device, browser or network connection, including IP address and other unique identifiers.
Usage Information
Information concerning how and when you interact with or navigate the Services.
Collection Sources
Personal Information Sources
We may collect personal information from the following sources:
Operational Use
How We Use Your Personal Information
Providing, Tailoring and Improving the Services
To process payments and orders, manage accounts, arrange shipping, facilitate returns and exchanges, remember preferences and create a customized shopping experience.
Marketing and Advertising
To send promotional communications and present advertisements based on interactions with the Services, where permitted.
Security and Fraud Prevention
To authenticate accounts, provide secure transactions, investigate potentially fraudulent or malicious activity and secure the Services.
Communicating With You
To provide customer support, respond to inquiries and maintain our business relationship with you.
Legal Reasons
To comply with applicable law, respond to valid legal process and enforce or investigate potential violations of our terms or policies.
Authorized Disclosure
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy.
Depending on where you reside, you may have the right to opt out of targeted advertising. Manage your privacy choices .
Commerce Infrastructure
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about access to and use of the Services.
Information submitted through the Services may be transmitted to Shopify and third parties located in countries other than the country in which you reside.
Shopify-enhanced features may incorporate information obtained from your interactions with FEROBRILL, other merchants and Shopify. In these circumstances, Shopify is responsible for its processing of that information.
Shopify Consumer Privacy Policy Shopify Privacy PortalExternal Platforms
Third-Party Websites and Links
The Services may link to websites or platforms operated by third parties. Review the privacy, security and other terms of sites not controlled by FEROBRILL.
We are not responsible for the privacy or security of third-party sites or the accuracy, completeness or reliability of information found on those sites.
The inclusion of a link does not, by itself, imply FEROBRILL’s endorsement of the linked platform, its content, owners or operators.
Protection Standard
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information concerning children under the age of majority in their jurisdiction.
A parent or guardian may contact FEROBRILL to request deletion of personal information provided by a child. We do not have actual knowledge that we share or sell personal information concerning individuals under 16.
Security and Retention
No security measures are perfect or impenetrable. Information may not be secure while in transit. Do not use unsecured channels to communicate sensitive or confidential information.
Retention depends on whether information is required to maintain an account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.
Individual Control
Your Rights and Choices
Depending on where you live, you may have some or all of the rights below. These rights are not absolute and may apply only in certain circumstances.
Access or Know
Request access to personal information we maintain about you.
Delete
Request deletion of personal information we maintain about you.
Correct
Request correction of inaccurate personal information.
Portability
Request a copy or eligible transfer of personal information.
Sale, Sharing and Targeted Advertising
Opt out of eligible sale, sharing or targeted-advertising processing.
Communication Preferences
Unsubscribe from promotional emails. Non-promotional account and order communications may continue.
We will not discriminate against you for exercising applicable rights. Identity verification may be required. An authorized agent may act on your behalf where permitted by law.
Manage Privacy ChoicesBrowser Preference
Global Privacy Control
Where required, an enabled Global Privacy Control signal will be treated as an opt-out request for the browser and device used to visit the website.
If Shopify can associate the device with a Shopify account, the request may also be applied to that account.
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals. Learn more .
Review and Jurisdiction
Complaints
If you have a complaint concerning how FEROBRILL processes personal information, contact us below. Depending on where you live, you may appeal our decision or lodge a complaint with your local data-protection authority.
International Transfers
We may transfer, store and process personal information outside the country in which you live.
Where applicable, we will rely on recognized transfer mechanisms, including the European Commission’s Standard Contractual Clauses or equivalent contracts, unless the destination provides an adequate level of protection.
Document Revision
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the revised policy, update the “Last updated” date and provide notice where required.
Privacy Assistance
FEROBRILL Client Services
For questions concerning this Privacy Policy or to exercise an applicable privacy right, contact FEROBRILL.
Telephone
+1 855-673-5497Business Address
FEROBRILL LLC1910 Pacific Avenue, Suite 2000 PMB 3063
Dallas, TX 75201
United States